How much does shipping costs?Alvin Gan2020-07-22T18:26:27+08:00please go to Info > Shipping page for more information
Do you ship international orders?Alvin Gan2020-07-22T18:27:03+08:00Yes, we do ship to international countries, you may see at Info > Shipping page for more info.
Can i collect the items at your warehouse?Alvin Gan2020-07-22T19:00:10+08:00we only offer self-collect if you're located around Batu Pahat, Johor, Malaysia. you may place your order as usual, but upon checkout page, please select Self-Collect as the shipping method. we will notify you thru whatsapp to let you know when you can come to pick up your items.
How long will my items arrive?Alvin Gan2020-07-22T19:02:25+08:00please visit our Shipping page for more information. if your items contains pre-order or back-order, it may take 14-30 days to process and deliver your products.
Can i change my shipping address after placing an order?Alvin Gan2020-07-22T19:02:54+08:00we're sorry but due to our website regulations, we are not allowed to change your shipping address, once your order had been placed.
I still haven’t receive my items, what can i do?Alvin Gan2020-07-22T19:03:53+08:00if you still haven't receive your items, please submit an enquiry to us here. We're sorry for inconveniences, and we will look up your order ID and tracking number to check with our shipment providers.
Do you allow Cash on Delivery (COD) options?Alvin Gan2020-07-22T19:04:08+08:00we're sorry, but currently we do not provide any CoD options to customers.
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