Can i collect the return or exchanged item at your warehouse?Alvin Gansorry, but we don't offer self-collect for any return or exchanged items. we will deliver it to your same order address thru courier services.
How long can i wait for a refund?Alvin Ganyou will need to wait at least 5-7 business days for the refund to be reflected back into your account. please make sure that you had sent us back the items for inspection before we can proceed with the refund process.
Can i exchange my item for a different size or material?Alvin Ganyes, you can send us back the items, as long as you adhere to our Returns procedure. we only offer ONE time return and you need to pay for the return shipping to our accounts. please go to Contact Us page to fill up the details and we will contact you thru email.