Frequently Asked Questions

we're sorry but once orders are placed on our website are considered final and sold. please let us know your issues, so we will try better to serve you next time.
we're sorry but due to our website regulations, we are not allowed to change your shipping address, once your order had been placed.
we only offer self-collect if you're located around Batu Pahat, Johor, Malaysia. you may place your order as usual, but upon checkout page, please select Self-Collect as the shipping method. we will notify you thru whatsapp to let you know when you can come to pick up your items.
sorry, but we don't offer self-collect for any return or exchanged items. we will deliver it to your same order address thru courier services.
yes, you can send us back the items, as long as you adhere to our Returns procedure. we only offer ONE time return and you need to pay for the return shipping to our accounts. please go to Contact Us page to fill up the details and we will contact you thru email.
please go to Returns page for more information
we're sorry, but currently we do not provide any CoD options to customers.
Yes, we do ship to international countries, you may see at Info > Shipping page for more info.
we're sorry for any inconveniences. please submit this form here  and we'll replace the new items to you soon. you need to return the wrong items to us for verification.
please click any products on our website, and you may proceed to choose the color and size you require. click add to cart, and from there, you can checkout to fill-up your details, shipping info and your preferred method of payment.